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Did your lawyer neglect to communicate a crucial case development to you?

On Behalf of | Jun 4, 2025 | Attorney-Client Relationship, Duty of Care, Failure to Communicate |

The relationship between a lawyer and their client is founded on trust and transparency. Effective communication is essential in ensuring that clients are fully informed about the status and developments in their case. 

When a lawyer fails to communicate crucial case developments, it can lead to misunderstandings, missed opportunities and even financial losses for the client. In some circumstances, this lack of communication might be considered legal malpractice.

Understanding the importance of communication

Effective communication is a cornerstone of the lawyer-client relationship. It helps ensure that clients are actively engaged and informed throughout the legal process.

Florida Rule of Professional Conduct 4-1.4 emphasizes this obligation by detailing a lawyer’s duty to maintain open lines of communication with their clients. 

This includes promptly informing clients of any decisions or circumstances that require their informed consent, consulting with them on strategies to achieve their objectives, and keeping them reasonably updated about the status of their case. 

When a lawyer neglects these duties, the ramifications can be significant. Clients may find themselves unaware of critical developments or unprepared for key events, leading to potential financial losses or other unfavorable outcomes. 

The absence of timely updates can also create a sense of uncertainty and mistrust, undermining the client’s confidence in their legal representation. 

Three scenarios where lack of communication could lead to financial loss

Here are some example situations where an attorney’s failure to communicate could potentially be considered malpractice:

  1. Settlement offers not communicated: Imagine a scenario where a lawyer receives a settlement offer from the opposing party but fails to communicate it to their client in a timely manner. Settlement offers often come with deadlines, and failing to inform the client promptly could mean the difference between a favorable resolution and continued litigation. It is crucial for lawyers to ensure that their clients are aware of all settlement offers, no matter how minor they may seem, to allow the client to fully evaluate all of their options.
  2. Court dates or deadlines missed: Another situation involves a lawyer failing to inform their client about an upcoming court date or deadline. Court schedules and filing deadlines are critical to the progression of a case, and missing them can have dire consequences. If the client is unaware and does not prepare adequately, the result can be significant setbacks, including additional costs, loss of legal rights or even forfeiture of the case.
  3. Changes in legal strategy or case status: A lawyer might decide to change the legal strategy or become aware of new information that significantly affects the case’s direction. For instance, new evidence might surface, or there could be a change in the applicable law. If this information is not communicated to the client, they may be unable to provide input or consent to the new approach, potentially resulting in decisions that are not in their best interest.

These scenarios underscore the critical importance of clear and timely communication between lawyers and their clients, as it is essential for protecting clients’ interests and ensuring successful legal outcomes.

Proving legal malpractice

To establish a claim for legal malpractice, the injured client must demonstrate that the lawyer had a duty to communicate, breached that duty, and as a result, the client experienced financial loss. 

Seeking guidance

If you suspect that a former lawyer’s failure to communicate crucial case developments resulted in financial harm to you, it may be beneficial to consult with a legal malpractice attorney. They can help you understand your rights and explore potential avenues of recourse.